Security Awareness & Training

What Awareness & Training Delivers

People remain the most exploited part of any security programme. Phishing, social engineering, weak passwords, and careless data handling are behind a large share of incidents, and no amount of technical control fully removes that exposure. A structured awareness programme reduces the likelihood that an employee becomes the entry point for an attacker.

Cyber Shields builds and runs awareness programmes that go beyond a once-a-year video. We combine realistic phishing simulation, role-based curricula in Arabic and English, and clear metrics so you can see behaviour change over time and demonstrate the human-factor controls that ECC and ISO require.

Our Methodology

Every engagement follows the Cyber Shields rhythm: Assess, Protect, Monitor. For an awareness programme, that translates into the following steps.

1. Scope and baseline phishing simulation. We agree the audience and objectives, then run an initial phishing simulation to establish a true baseline of susceptibility before any training begins.
2. Role-based curriculum design. We design content tailored to roles and risk, from frontline staff to finance, IT, and executives, so each group learns what matters to them.
3. Delivery in Arabic and English. Training is delivered in both languages so the whole workforce engages with material they fully understand.
4. Follow-up simulation. A second phishing simulation after training measures the change in behaviour against the baseline.
5. Metrics and reporting. We report completion rates, susceptibility trends, and risk by department, with a board-ready summary.
6. Recurring programme. We schedule ongoing simulations and refresher modules so awareness is sustained, not a single event.

Standards & References

The programme is anchored to recognized awareness frameworks so it is defensible and aligns with your wider compliance obligations.

• NCA ECC human-factor controls
• ISO/IEC 27001 Annex A
• NIST SP 800-50
• SANS Security Awareness Maturity

Frequently Asked Questions

Is the training content available in Arabic?

Yes. All training material, phishing templates, and reporting are available in both Arabic and English at no additional cost, so your entire workforce engages with content they fully understand.

Do you run phishing simulations?

Yes. We run a baseline simulation before training to establish a true measure of susceptibility, then follow-up simulations afterwards to show how behaviour has changed. Simulations are realistic, role-appropriate, and conducted under agreed rules of engagement.

How do you measure improvement?

We track completion rates, phishing susceptibility, and risk by department across the programme, comparing follow-up simulations to the baseline. You receive metrics over time and a board-ready summary so improvement is evidenced, not assumed.

Is the programme aligned to ECC and ISO?

Yes. The programme is designed around the human-factor expectations of the NCA ECC and ISO/IEC 27001 Annex A, and draws on NIST SP 800-50 and the SANS Security Awareness Maturity model, so it supports your wider compliance obligations.

Can the programme run on an ongoing basis?

Yes. While a focused engagement typically runs four to eight weeks, awareness works best as a sustained programme. We can schedule recurring simulations and refresher modules so behaviour change is reinforced rather than treated as a single event.