IT Consulting
Technology strategy, architecture review, and roadmaps that connect IT investment to business outcomes.
Learn moreRun IT as a reliable, measurable service. ISO/IEC 20000-1 gives you a certifiable IT service management system, and we help you build it around the services your business depends on.
ISO/IEC 20000-1 is the international standard for a service management system. It sets requirements for planning, delivering and improving IT services: service levels, incident and problem management, change and release, configuration, capacity, continuity and supplier management.
It is widely used by internal IT departments and IT service providers to show customers and leadership that services are managed with discipline. It works well alongside ITIL practices and ISO/IEC 27001.
Every engagement follows the Cyber Shields rhythm: Assess, Protect, Monitor. For this engagement, that translates into the following steps.
Findings are anchored to recognized frameworks so they are defensible and cross-mappable.
The documents behind this page, linked at the publisher. Where a Saudi regulation is published in both languages, the Arabic text is the binding version.
Every engagement is scoped individually. Pricing depends on the size and complexity of your environment, the systems or controls in scope, and the timeline you need to work to. Rather than publish figures that rarely fit a specific situation, we prepare a written proposal with a clear fee and schedule once your scope is understood.
Tell us about your organization and the deadline you are working toward, and we will return a tailored proposal within five business days, following a signed Non-Disclosure Agreement.
No, but ITIL practices fit naturally. The standard defines what is required; ITIL offers proven ways to do it.
No. Internal IT departments use it as well, to manage IT services for the business.
No. Certificates are issued by accredited certification bodies. We prepare you so that the certification audit goes smoothly, and we can help you choose a certification body.
Yes. Reports, the executive summary, and the readout session are available in both Arabic and English at no additional cost.
Technology strategy, architecture review, and roadmaps that connect IT investment to business outcomes.
Learn moreServers, storage, virtualization, and cloud foundations engineered for resilience and clean operations.
Learn moreBoard-level IT governance: principles, decision rights and oversight.
Learn moreTell us about your IT services and we will return a written proposal within five business days. NDA first, always.